POLICY STATEMENT:
A Better Life 2 Embrace is committed to community engagement and transparency regarding all our programs and services that have both a direct and indirect impact on the communities in which we serve. As a part of that commitment following is the procedure for communication and sharing of concerns and other pertinent information.
PROCEDURE
A Better Life 2 Embrace (A.B.L.E.) takes pride in increasing community involvement and communication regarding services for youth and their families. We understand there may be situations that occur in the community that may require personal communication. Personal communication is the best means to handle a concern or question to be able to cork with the person closest to the situation.
Therefore, A Better Life 2 Embrace (A.B.L.E.) encourages community members to communicate with the agency in the following ways:
House 1:
3903 Hazelhurst , Toledo Ohio 43612
House 2:
1831 Oakwood, Toledo, Ohio 43607
Phone Number: 419-344-2817
abetterlife2embracellc@gmail.com
The following information at a minimal should be provided when contacting the agency.
● Name:
● Affiliation: Agency, Community Resident, Parent/Caregiver, Community Partner or other:
● General Description of reason for contact:
● Preferred Method of Communication: Phone, Fax, Email or text
● Best Time to Reach:
● Contact Information
● Phone:
● Fax:
● Email:
● Cell (Text)
Once information is received a representative from A Better Life 2 Embrace will respond with an initial contact within 48 hours, (2 working business days). Concerns/ matters not resolved to your satisfaction, may be directed to the Executive Director by:
Written Communication
Address All Concerns To
A Better Life 2 Embrace (A.B.L.E.)
3450 Central Ave Suite 126
Toledo, Ohio 43606
Attention:
Community Engagement Administrative Office
Phone
419-531-2408
Office Hours
9:00 am – 4:00 pm
Secondary Fax Line
419-531-2442
Email
Able.qhuff@gmail.com
Emergency After hours Contact
In the event of an emergency after hours, please contact by cell phone:
Quintina Huff. 419-344-2817
Concerns/matters directed to the Executive Director will be responded to within 72 hours.
